The Job Characteristics Model (JCM) is a framework developed by Hackman and Oldham, focusing on how job design influences employee motivation and satisfaction. It outlines five core job dimensions: Skill Variety, Task Identity, Task Significance, Autonomy, and Feedback, which lead to positive psychological states and work outcomes. The model also considers individual differences and introduces the Motivating Potential Score for job enrichment.
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The use of different skills and abilities in a job
The completion of a whole and identifiable piece of work in a job
The perceived importance and impact of a job on others
The feeling of finding one's work meaningful and purposeful
The sense of ownership and accountability for the results of one's work
The understanding of the impact and effectiveness of one's work activities
The process of redesigning jobs to increase the presence of core job dimensions and enhance employee motivation and satisfaction
The use of the model to develop effective performance management systems that emphasize the importance of timely and constructive feedback
The integration of the model into recruitment strategies to attract candidates who are more likely to be engaged and satisfied with their work
The application of the model's principles to craft roles that optimize employee motivation and satisfaction
The use of the model to evaluate how well jobs align with core job dimensions in performance appraisals
The use of the model to identify the skills employees need to perform their jobs effectively in training and development initiatives
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According to the model, the five key dimensions of a job—______, ______, ______, ______, and ______—lead to critical psychological states impacting motivation and job satisfaction.
Skill Variety
Task Identity
Task Significance
Autonomy
Feedback
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Skill Variety in JCM
Refers to using diverse skills and abilities in a job.
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Task Identity importance
Involves completing a whole, identifiable piece of work.
