Knowledge Management (KM) is an organizational strategy for enhancing performance and innovation through the handling of knowledge. It involves the acquisition, storage, dissemination, and application of knowledge, integrating principles from business, information systems, and library sciences. KM has evolved from traditional knowledge transfer to modern, technology-enabled systems. It supports key objectives like efficiency, competitive advantage, and continuous learning. The text delves into KM's historical development, digital context, academic research, implementation strategies, and technological enablers.
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Knowledge Management has evolved from age-old practices of knowledge transfer to sophisticated systems enabled by modern technology
Databases and Expert Systems
The development of computer-based tools like databases and expert systems revolutionized Knowledge Management in the latter half of the 20th century
The concept of personal knowledge management emerged towards the end of the 1990s, emphasizing the role of the individual in knowledge creation and sharing
The digital era has introduced new dimensions to Knowledge Management, with the proliferation of data and rapid technological advancements posing both opportunities and challenges
In the context of global supply chains and the fourth industrial revolution, Knowledge Management has become essential for managing knowledge flows across borders and between entities
The exponential increase in the volume and velocity of knowledge exchange in the digital era has led organizations to adopt advanced Knowledge Management strategies to manage knowledge effectively within and across organizational boundaries
Scholars like the first Chief Knowledge Officer at Skandia paved the way for the management of intangible assets in Knowledge Management
Techno-centric Perspective
The techno-centric perspective emphasizes the role of technology in knowledge dissemination in Knowledge Management
Ecological Perspective
The ecological perspective views Knowledge Management through the prism of complex adaptive systems, considering the interplay of people, processes, and technology
Various models and frameworks have been developed to guide Knowledge Management practices, taking into account the interplay of people, processes, and technology
Codification
Codification involves documenting explicit knowledge in Knowledge Management
Personalization
Personalization focuses on the sharing of tacit knowledge through direct interaction in Knowledge Management
Knowledge Repositories
Knowledge repositories are used in Knowledge Management to store and organize knowledge
Communities of Practice
Communities of practice are used in Knowledge Management to facilitate knowledge sharing and collaboration among individuals with similar interests or expertise
Collaborative Technologies and eLearning Systems
Collaborative technologies and eLearning systems are used in Knowledge Management to facilitate knowledge sharing and learning among individuals and teams
The selection of a Knowledge Management strategy is influenced by the nature of the knowledge and the specific objectives of the KM program
00
______ Management is a strategy that emphasizes on gathering, preserving, sharing, and using knowledge to boost ______ and ______.
Knowledge
performance
innovation
01
Originating in the early ______, KM became a separate scholarly field, combining elements from ______, ______ systems, and ______ sciences.
1990s
business administration
information
library
02
In the context of ______ management, KM is essential for utilizing knowledge as a key ______ asset.
strategic
strategic
