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Workplace communication is crucial for organizational success, involving a structured process and key components like the sender, message, channel, receiver, and feedback. It unfolds in stages from idea formation to feedback, with noise as a major barrier. A case study illustrates its practical application.
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Effective communication is crucial for the success of any organization as it enables the exchange of information among team members
Sender
The sender is the person who originates the message in the communication process
Receiver
The receiver is the intended audience of the message in the communication process
Feedback
Feedback is the recipient's response that indicates whether the message was understood as intended in the communication process
Formation of Idea
The first stage of the communication process involves the sender defining the message with a specific intent
Message Encoding
Message encoding is the process of translating the idea into a form that is comprehensible to the receiver in the communication process
Feedback
Feedback is a critical exchange that confirms the message has been conveyed and understood accurately in the communication process
Noise refers to any external or internal factor that disrupts the clear transmission of a message in the communication process
Physical Noise
Physical noise includes background sounds that can hinder communication in the communication process
Psychological Noise
Psychological noise encompasses biases and assumptions that can affect the interpretation of a message in the communication process
Cultural Noise
Cultural noise can arise from divergent values and norms, leading to misunderstandings in the communication process
Linda, a marketing manager, follows the five stages of the communication process to launch a new campaign, including conceptualization, message encoding, transmission, decoding, and feedback
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A clear ______ process within an organization facilitates interactions, decision-making, and promotes ______ and ______.
communication
transparency
collaboration
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Sender in communication model
Originates the message, initiates communication process.
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Role of noise in communication
Interference that hinders message transmission, can lead to misunderstanding.
